Notifications & email | Administration

Every event can reach people through the in-app inbox, email and push. Each person decides which channel they want for which event.

Channels #

Channel	Delivered by
Inbox	Instantly, in the app and via `GET /api/v1/inbox`. The bell shows the unread count.
Email	The worker, through your SMTP server. Rendered per recipient in their language.
Push	The worker, through APNs, to devices registered by the iOS app.

Preferences #

Under Settings → Notifications each person sees a matrix of events × channels: task assigned, comment, mention, ticket message, thread reply, and so on. Quiet hours suppress email and push, and a daily digest bundles what happened overnight.

For administrators #

Emails are sent as jobs (mail.send). If SMTP_HOST is unset the worker logs the email instead of sending it, which is handy in development.
Admin → System → Jobs shows recent emails and lets you send a test message, retry or cancel jobs.
Old notifications and invitations are pruned on a schedule you can see under Admin → System → Schedules.